SME, Lean thinking - Business Design
Upon completing his engineering degree from University of Chile, José immediately embarked on what become his life's career, the design and implementation of continuous improvement in large organisations. After 10 years working with some of Chile's top 50 organisations in media and telecommunications, José came to Ireland where he joined Vision Consulting delivering innovative process design solutions to organisations like Lloyds TSB, London Underground and SSE. José has been with Pathfinder since 2007, continuing to deliver on challenging programs (with his natural Latin exuberance) whilst completing his MSc (Service Operations) at Cardiff University.
José is an expert in process design and performance improvement. He is passionate about quality and puts system's approach and commitment based management at the centre of all design activities. His speciality lies in designing customer centric and self improving business systems.
Outside work, he enjoys spending time with family and friends and reading history.